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Snell Landrover's Used Car Department has made me a customer for life.
To begin with, I found the car that I was interested in via the internet on landroverdallas.com. I sent an email to the used car dealership letting them know what vehicle I was interested in checking out and I immediately received a response back. Since time was of the essence, the dealership stayed open late for me to inspect the car that same day.
I was treated like a queen throughout the whole transaction and everyone that I came into contact with at the dealership made my car buying experience even more pleasurable. Thanks again Stephan Thompson, it truly was a joy doing business with Snell Landrover.
Kathy Sledge | |  |
 | | Our experience with Snell - Pre-Owned could not have been better. The staff was incredibly attentive and knowledgeable. They worked to get us in a great vehicle at a very fair price with no haggling or "arm-twisting".
But the post-sale customer service is what sets Snell apart from the rest.
They have gone beyond the great car buying experience to keep in touch and insure we have a great car owning experience as well. Thanks Snell!
Tim and Kerry Brendel |
This was the easiest car buying experience that I have ever been a part of. I was able to call and do most of my business over the phone without any worries.
Stephan was fantastic to deal with, and made the used car buying process a joy instead of a headache. I have become a customer for life, and would recommend Snell to anyone wanting a new or pre-owned vehicle.
Thanks again to all of the staff.
Robert Poteet | |  |
 | | Stephan,
I just wanted to say that you and everyone else at Land Rover Dallas were great. Everyone was most helpful and I really do appreciate the no pressure atmosphere.
I am more than happy with the car and hope you guys continue to give top notch service. Thanks.
Richard |
Dutch,
Thank you again for working so well with us. Our recent purchase of the 2002 Land Rover Freelander was an enjoyable experience.
Our soon-to-be 18 year old daughter is pleased with the vehicle. My wife takes comfort knowing that our daughter is driving a safe automobile. My life is made easier!
Our service experience was reassuring too. We have real confidence in Land Rover Dallas.
Thanks again,
Bill Watson | |  |
 | | To whom it may concern,
Dutch was the sales specialist helping me with the purchase of my Land Rover. He did a great job on the sale and helped with any question I might have had. All and all, it was a great experience. He has even phoned me several times to make sure everything with the truck is running smoothly! I have really enjoyed doing business with him. The entire process could have not been more simple.
Cheers,
Will Moody |
Jim,
I just wanted to commend you and your staff at Land Rover Dallas on their great service. Recently I went to the Pre-Owned Land Rover office to get information regarding a third car for our family and specifically on a car I was considering from an independent pre-owned sales office. With no interest in my "deal" with the other company, your staff provided excellent care, information and attention to detail in every aspect of sales and maintenace of Land Rovers. They did an outstanding job-Stephan and Dutch. Thank you for prioritizing service to all who walk through your door. I am a firm believer that good leadership comes form the top so you are doing lots right!
Sincerely,
Andrea Pedigo | |  |
 | | To Dutch and Land Rover Dallas,
Thank you for providing me with a simple, streamlined, stress-free car buying experience. The quality of service was and continues to be impeccable. I appreciate you assisting me in finding a Land Rover that is "tailor made" for my specific needs. I am thrilled with my LR3's performance and it has redefined my idea of a "luxury vehicle". Land Rover Dallas has brought me more "value-added" services than any other company I have ever encountered. I look forward to a long term relationship with Land Rover Dallas. It's an honor to be a part of the Land Rover family!
With sincere thanks,
Holly Scott |
Wayne,
Sorry I didn't write sooner, but I wanted to share with you my recent positive experience. Your salesperson who goes by "Dutch" is knowledgeable, friendly, has a high level of customer service, and truly made my car-buying experience fun. In addition, I had an equally positive experience while processing my credit application with Allen Rasor. It's these two employees who have prompted me to recommend your dealership to several of my friends. Congratulations to you and your staff.
Sincerely,
Diana Nelson | |  |
 | | Mike,
Just wanted to send you a note to say thank you for all your help Saturday with the purchase. I run a sales organization and I fully enjoyed my experience with you and the dealership. I have never ever experienced what I experienced with Land Rover of Dallas and I have purchased in excess of 75 cars.Thank you for your help in the transaction.
Greg Walker |
To Whom it May Concern:
I wanted to let you know that it is rare to find a Dealership in the Dallas area that is knowledgeable and easy to deal with. From A-Z we were delighted with your service. Sales manager Stephan Thompson, and Steven Welp were the best. I really want to give a special thanks to all who were involved in our purchase. We had a wonderful experience with the purchase of our new Land Rover.
Sincerely,
Troy King | |  |
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